BattDepot.com warrants to the customer that its products will be free from
defects in materials and workmanship affecting normal use for a period
from the delivery date.
For the warranty period of (1) year from date of delivery, BattDepot.com
will subject to inspection, repair the defective battery pack or replace
it with a new or reconditioned unit. The return must be accompanied by a
Return Materials Authorization (RMA) number. (For information regarding
how to attain an RMA number please see "RMA Procedures") and the customer
is responsible for shipping and any other costs involved with returning
the defective product(s) back to BattDepot.com in a protected packing.
This warranty does not cover normal wear and tear of products. Rechargeable
batteries that do not reach 100% original charging capacity are NOT covered
by this warranty. (For more information regarding rechargeable battery
warranty please see "Rechargeable Battery Warranty")
This warranty does not cover damage, fault, failure or malfunction due to
external causes either, including accident, abuse, misuse, problems with
electrical power, servicing not authorized by BattDepot.com, usage and/or
storage and/or installation not in accordance with product instructions,
failure to perform required preventive maintenance, act of God, fire, flood,
war, act of violence or any similar occurrence; any attempt by any person
other than BattDepot.com's personnel or any person authorized by BattDepot.com,
to adjust, repair or support the products and problems caused by use of parts
and components not supplied by BattDepot.com.
Rechargeable Batteries Warranty
BattDepot.com offers a limited warranty against abnormal breakdown on rechargeable
batteries for a period from the delivery date. At BattDepot.com's discretion,
we will repair or replace the battery if our technician tests it and determines
that the battery is in fact, defective. Please be advised that since rechargeable
batteries are consumable products, warranty coverage on rechargeable batteries is
limited to not being able to hold charges (will not charge).
Rechargeable batteries normally have a limited charging and discharging cycles
between 400 ~ 1000 cycles depending on the application and individual's usage
pattern. The capacity (available usage time) of rechargeable batteries reduces
each time they go through the charging and discharging cycle. Due to these reasons,
when rechargeable batteries are not able to reach their full (original) capacity,
they are considered as normal wear and tear and, therefore, are not covered under
Warranty for Dr. Battery Battery
BattDepot.com warrants that the product you have purchased will be free from defects
in materials or workmanship under normal usage for the duration of the Limited
Product Warranty period. For the warranty period of three(3) years / 1,000 recharge
cycles (Dr. Battery Green Series Battery) or period of two(2) years / 800 recharge
cycles (Dr. Battery Advanced Pro Series Battery), BattDepot.com will exchange or
repair the product at no charge. The Limited Product Warranty starts on the date of
delivery with your original invoice as your proof of purchase. You will be required
to provide proof of purchase as a condition for receiving warranty service. Broken
warranty seals will void all warranties where warranty can be applied. BattDepot.com
reserves the right to charge a fifteen percent (15%) restocking fee.
BattDepot.com offers limited warranty against abnormal breakdown on rechargeable
batteries for a period from the delivery date. At BattDepot.com's discretion, we will
repair or replace the battery after thorough testing to determine whether the battery
is, in fact, defective. Please be advise that since rechargeable batteries are consumable
products, warranty coverage on rechargeable batteries is limited to not being able to
hold charge (will not charge).
The Limited Product Warranty is a parts replacement only. Replacement products or parts
may contain new and used materials equivalent to new products or parts in performance
and reliability. The phrase "like-new" in BattDepot.com context means used or refurbished
products or parts with the same performance and reliability as new products. Replacement
products and parts are warranted to be free from defects in material or workmanship for
the remainder of the Limited Product Warranty Period of the product in which they are
replacing or in which they are installed, whichever is longer.
If BattDepot.com receives, during the warranty period, notice of a defect that is covered
by this Limited Product Warranty, BattDepot.com will repair or replace the product, at
the option of BattDepot.com. This is your exclusive remedy for defective products.
BattDepot.com shall have no obligation to repair or replace until the defective product
is returned and tested.
The maximum capacity of all rechargeable batteries fades with time depending on the
applications and usage patterns. This is considered normal; therefore, a change in battery
capacity is not covered under warranty. Your battery is only warranted from defects in
materials or workmanship resulting in failures. Battery life is not warranted and will
vary depending on product configuration and usage. These include, but not limited to,
applications running, power management settings, and product models and features.
The Limited Product Warranty does not apply to expendable parts and does not extend to
any product from which the serial number and BattDepot.com warranty sticker has been removed,
damaged or rendered defective (a) as a result of accident, misuse, improper installation,
abuse, tort including negligence or other external causes, including but not limited to
force majeure; (b) by operation outside the recommended usage parameters including, but
not limited to, temperature maximums; (c)by improper site preparation, management or
maintenance; (d) by loss or damage in transit; or (e) by modification or service by
professionals other than BattDepot.com.
AS A PRECAUTION AGAINST ALTERATION OR LOSS OF DATA, PERIODICALLY BACK UP THE DATA STORED ON
HARD DRIVES OR OTHER STORAGE DEVICES. BEFORE RETURNING ANY UNIT FOR SERVICE, BACK UP DATA
AND REMOVE CONFIDENTIAL, PROPRIETARY, OR PERSONAL DATA. BATTDEPOT.COM IS NOT RESPONSIBLE
FOR DAMAGE TO OR LOSS OF PROGRAMS OR DATA OR FOR THE RESTORATION OR REINSTALLATION OF
ANY PROGRAMS OR DATA.
The remedies provided in this statement are your sole and exclusive remedies. These terms
and conditions supersede any prior agreements or representations, including representation
made in BattDepot.com sales literature or advice given to you by or on behalf of BattDepot.com
in connection with your purchase of the product. No changes to the conditions of this Limited
Warranty are valid unless it is made in writing and signed by an authorized representative
of the company.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY,
BATTDEPOT.COM MAKES NO OTHER WARRANTIES, GUARANTEES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES, AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND IMPLIED GUARANTEES OF ACCEPTABLE QUALITY, TO THE EXTENT PERMITTED
BY LAW, BATTDEPOT.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, GUARANTEES AND CONDITIONS NOT
STATED IN THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES, GUARANTEES AND CONDITIONS THAT
MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD.