BattDepot.com warrants to the customer that its products will be free from defects in materials and workmanship affecting normal use for a period from the delivery date.
For the warranty period of (1) year from date of delivery, BattDepot.com will subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit.
The return must be accompanied by a Return Materials Authorization (RMA) number. (For information regarding how to attain an RMA number please see "RMA Procedures") and the customer is
responsible for shipping and any other costs involved with returning the defective product(s) back to BattDepot.com in a protected packing
This warranty does not cover normal wear and tear of products. Rechargeable batteries that do not reach 100% original charging capacity are NOT covered by this warranty.
(For more information regarding rechargeable battery warranty please see "Rechargeable Battery Warranty")
This warranty does not cover damage, fault, failure or malfunction due to external causes either, including accident, abuse, misuse, problems with electrical power,
servicing not authorized by BattDepot.com, usage and/or storage and/or installation not in accordance with product instructions, failure to perform required preventive maintenance, act of God, fire, flood, war,
act of violence or any similar occurrence; any attempt by any person other than BattDepot.com's personnel or any person authorized by BattDepot.com, to adjust, repair or support the products and problems caused
by use of parts and components not supplied by BattDepot.com.
Rechargeable Batteries Warranty
BattDepot.com offers a limited warranty against abnormal breakdown on rechargeable batteries for a period from the delivery date. At BattDepot.com's discretion, we will repair or replace the battery if our technician tests it and determines that the battery is in fact, defective.
Please be advised that since rechargeable batteries are consumable products, warranty coverage on rechargeable batteries is limited to not being able to hold charges (will not charge).
Rechargeable batteries normally have a limited charging and discharging cycles between 400 ~ 1000 cycles depending on the application and individual's usage pattern. The capacity (available usage time) of rechargeable batteries reduces each time they go through the charging and discharging cycle. Due to these reasons,
when rechargeable batteries are not able to reach their full (original) capacity, they are considered as normal wear and tear and, therefore, are not covered under this warranty.